For hospitals and health facilities

Know what is stopping each expected service, what you are asked to fix or evidence, and what needs escalating.

Questions you can answer

  • Can each service expected at this level be provided today? If not, what is missing?
  • Which actions are assigned to us, and which are due?
  • What evidence must we submit before work can be verified?
  • Which medicines, equipment or critical staff are the constraint?
  • Which problems need the district or Ministry because we cannot fix them ourselves?

What stays out of view

  • Other facilities’ detail.
  • The text of citizen reports about your facility: you see the type and progress, not the words, and never who reported.
  • Confidential reports: a facility is not told that one exists.

What you work with

Service readiness
Each expected service judged against what it requires, with the root constraint named. Unknown is shown as unknown.
Assigned actions
Owner, deadline and status, from proposal to independent verification.
Evidence
Goods received notes, rosters and maintenance reports, referenced so that a verifier can check them.
Escalation
Constraints outside the facility, such as a national stock shortage, are labelled as such.

MuTindo shows its evidence and its uncertainty. Decisions stay with the people responsible for them.

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